To All Our Dedicated and Loyal Customers:

They say all good things must come to an end and so, it is with great regret and sorrow that we
must now bring Rino’s to its end. It has been a pleasure serving all of you for so many years.
We’ve tried to survive the COVID-19 attack on our business. It shut us down for weeks in April
and May. When we were finally allowed to re-open in June, it was only for take-out and delivery.
Our newly constructed bar was open for just four days before we were ordered to shut it down
for the virus. Even today, nine months later, we’re not permitted to have customers at our bar or
more than 25 people in our restaurant by order of our Governor. Owing rent for space you can
only use to 25% capacity is not a successful business model and so, the orders and restrictions
placed on our business due to the virus have taken a tremendous toll on our business.

To make matters worse, a large portion of our pre-virus business was our daytime corporate
catering. With so many of the corporate businesses surrounding our location working from home
the past nine months and Zoom conference calls replacing in-person meetings, our corporate
catering business has all but been eliminated.

To add to our in-house and corporate catering losses, we also lost all of our Spring graduation
catering business and now, with the busiest time of the year for Rino’s approaching, the
holidays, it appears our holiday catering business will be eliminated as well due to restrictions on
gatherings and so many corporate businesses having their employees work from home.

Now we’re being told we may be facing months if not years more of the restrictions that have
already damaged our business and due to the success of corporate telecommuting, we recognize
our corporate catering business may never return. Add to all this that we may be facing another
full shut down if the rise in COVID cases continues, there doesn’t seem to be any light at the end
of our tunnel.

To be sure, we’ve fought the good fight. For nine months we’ve struggled to ride out the virus at
45% to 50% of our pre-COVID business. We’ve waited for the second stimulus we were promised
back in July & August that never came because of Washington politics. We’re all out of tricks and
all out of hope that things will change anytime soon for small businesses. We simply cannot wait
any longer for the virus to go away or for Washington and Harrisburg to give a damn about us.

So, we have no choice but to say good-bye and farewell. We want to thank all of you for your
loyal support and patronage through the many years and especially during this virus. We tried
our best but it wasn’t good enough, there were simply too many forces fighting against us. Thank
you for your business, your friendship and for sharing your families, lives and memories with us.
Thank you for being part of our family. To be sure, we’re sad to say good-bye, but we must.

Good-bye.
Regards,
The Owners and Staff of Rino’s